Customer satisfaction is foremost, going above and beyond expectations. We develop personal relationships with each of our customers to understanding of how we can help meet their challenges. PTI’s strong reputation stems from our dedication to servicing our customer. The customer has a direct line of communication to addresses changing requirements and potential issues swiftly, ensuring expectations are met. The effectiveness is measured by our on-time delivery and quality performance. The communication and strength of relationship enables PTI to become an extension of our customers’ operations. PTI’s base of very loyal customers has been with us for an average of ten years.